Saturday, October 1, 2016

DECATUR, IN; Playing the Waiting Game

It's been a quiet time for us as the process continues to get our repair & maintenance jobs taken care of here at the REV Visitors Center in Decatur, IN.  After doing the diagnostics on Tuesday, they had to send a claim to the extended service company, with prices of parts and hours of service needed for each item. Yesterday,  we were told the claim has been sent and received and the claim is being reviewed.  This facility does not work on weekends, so it will be Monday before we hear anything else, but then we expected these kind of delays when we got here.  The major parts needed have been ordered since the work will be done even if the warranty doesn't cover everything.

Hank has used a CPAP machine for over 20 years, and this week it died.  He's had several nights with little sleep and he's spent several hours on the phone with his doctor's office, Medicare, home test sources and durable medical equipment providers. Yesterday he received a home test kit which he used last night.  Now he waits to hear the results before his purchase of a replacement machine can be covered by Medicare.

REV is closed on weekends, so it's very quiet in the RV lot now.  There's beetween 16 and 20 motor homes here waiting for work but the lot will start filling up tomorrow with rigs coming in for appointments on Monday.  The weather has remained cool, with occasional rain during  the last 3 days. 

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