Friday, August 1, 2014

MARION, NC; Toby is Our Hero

Our weather is still nice and cool, and we haven't had as much rain as was predicted,  The sun finally made an appearance late today, but  now the clouds have rolled in once again.  The forecast for the weekend includes decent rain chances and cooler-than-normal temperatures.

However, our mood is still sunny since the rear A/C continues to operate as it should.  We found out today that  one of the service technicians, Toby, came up with the solution on Tuesday to the puzzle that had so many others scratching their heads.  We had a chance to talk with him this morning and we thanked him for what he did.

Another high point to our day was learning that the extended warranty company had approved all 3 items we had submitted for repair and parts have been ordered.  You may remember that the warranty company we used for the Discovery was not always easy to work with. Due to the number of complaints received, the broker we purchased that warranty from no longer offer contracts from that company.  This is the first time to file a claim with the warranty company covering the Tradition so we weren't sure how smooth the process might be. We were happy to find there were no problems with the claim.  Repairs will be made as soon as the parts arrive, and we're still hoping to be back on the road sometime late next week.

Today, the Tom Johnson's Hitch Shop welded a receiver/mount in place for a low profile ham radio antenna that doesn't have to be taken down before driving the RV down the road.




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