Thursday, May 12, 2016

DECATUR, IN; Slow Progress

Repairs move slowly when you  have an extended service agreement.  First the repair facility has to diagnose the problems, come up with the the probable solution including all of the needed parts and prices as well as an estimate of labor time involved. That information is given to the warranty company, who decides what to approve and whether to send an inspector.  In our case, we have a long list with some high-cost repairs, and the expected inspection was ordered.  If you have any work done before all of these steps are taken, there will be no coverage of repairs. You have to play the game, but our past experience has shown it is well worth  it to play by their rules. Most agreements say the inspector will be on site within 3 business days.

Yesterday, an appliance tech came by to look at the dryer problem.  He needs to get the appliance to his shop, tear it apart and attempt to find out why it's no longer drying.  We hope that will happen tomorrow.

Today the warranty inspector showed up with the service writer to go over the list and see the problems firsthand.  He'll then report back to the warranty company and we hope to get the final approval quickly.  While we wait, any needed parts will be ordered  and expedited so the repairs can start at the appropriate time.

RV-related extended service agreements are either loved or ignored by RV owners.  We purchase ours through Wholesale Warranties. They will match  your needs and desired deductible to the best company that fits those criteria. Our past claims have produced good results.

Tonight's weather is rain and cooler temperatures, with dryer and even cooler days expected over the weekend.

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